Roo Glue's response to COVID-19

Returns Policy

Online Purchases

If you are not completely satisfied with your Roo Glue product you can return it within 30 days of purchase for a full refund, minus shipping costs.

Mail return products to:

Roo Glue

PO Box 299

Woodburn, OR 97071

(877) 766-4583



Roo Glue

2765 National Way

Woodburn, OR 97071

(877) 766-4583


When will I get my refund?

Once we receive your return, we will credit your account the price you paid for the product. Shipping charges are nonrefundable. Most refunds will be completed within 2 – 3 weeks from the date the product is received. If you have questions about your return you can contact us at (877) ROO-GLUE or (877) 766-4583 or


Replacements and Exchanges?

If you received a damaged or defective item, we’ll ship you a replacement of the exact item at no charge. Please contact us at (877) ROO-GLUE or (877) 766-4583 or to begin the replacement process.


Purchases from Distributors

Please contact your distributor directly for their return policy.  Roo Glue does not accept returns purchased from one of our distributors.